We will need access to the property and a suitable time will be arranged by our administrator.

This process is broken down into three possible visits

Outside build

Our technician will install fibre ducting from the street to the outside of your property as agreed in the installation survey. You do not need to be present.

Inside build

We need access to your property and therefore a responsible person needs to be present.

We will install the fibre ducting from the perimeter of your property to the agreed FJB position. The first 15 metres of ducting is part of the package. Thereafter, additional charges may be incurred.

Cable installation

We need access to your property and therefore a responsible person needs to be present.

You will need to be contactable by phone just in case there are changes to what you agreed to.

We will install the actual fibre cable from the street to the FJB.